★★★★★
Really good brunch and lovely people behind the counter. We waited a while for our coffee, but it was worth it.
Stamgæst writes the replies to your Google reviews. You read them and press send.
Guests notice whether a place replies. But after a long shift, it's rarely what you feel like doing. Stamgæst fetches your reviews, drafts a reply in your tone, and only posts it once you've approved it.
Draft reply
Thank you, Mette! So glad you enjoyed the brunch. And thanks for mentioning the coffee. Saturday mornings can get busy, and we're working on getting it out faster. Hope to see you again.
How it works
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Connect your café
Sign in with the Google account that manages your café's Business Profile. You can revoke access at any time.
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Read the drafts
New reviews show up with a draft reply, written in the tone you've chosen. Edit the text if you like.
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Approve and send
The reply is posted to Google when you press send. Nothing is posted without you.
See what guests keep mentioning
One review doesn't say much. A hundred do. Stamgæst reads them all and groups what guests bring up again and again, so you can see what's working and what isn't.
Last 90 days
Example
- The brunchmentioned 38 times Almost all positive
- The staffmentioned 27 times Mostly positive
- Weekend waiting timesmentioned 14 times Mostly negative
- Coffee pricesmentioned 9 times Mixed
Made for cafés and restaurants
- Your own tone
- Choose whether replies should be warm, relaxed or more formal. Stamgæst remembers your choice.
- The guest's language
- Replies are written in Danish, and in English when the review is written in another language.
- See what's unanswered
- See which reviews still need a reply, and sort them by star rating.
- Only your own café
- Each customer has their own login and only sees their own reviews.
We're taking on our first cafés now
Stamgæst is new, and we're building it together with the first cafés that use it. If you'd like to be one of them, write to us and we'll have a chat.
Write to us
kontakt@stamgaest.com